Shipping and return policy

Shipping Policy

1. Delivery Area: We ship throughout India. International shipping is not available.
2. Courier Charges: Shipping costs are based on the volumetric weight of the package.
3. Processing Time: Orders will be processed and shipped within 2-4 working days.
4. Estimated Delivery Times:
   • North and north east India: Within 7 days
   • South India: Within 5 days
   • North East India: Within 10 days
5. Shipping Carriers: All shipments are handled by third-party shipping agencies.
6. Pick-Up Option: If you choose to pick up your order from one of our locations, no shipping charges apply. Please allow 2 days for processing before pickup.
7. Immediate Shipments: For expedited shipping requests, please contact us directly via WhatsApp or other provided contact methods.
8. Tracking: Tracking information will be provided once the order is shipped.
9. Exchange Policy: Please note that we do not offer exchanges.

Return To Office (RTO) : In case of RTO from the customer’s end, the refund can be claimed. However, this refund would be processed after deduction of shipping and packaging charges. In case, the customer wants a new attempt for the parcel to be delivered, then shipping charges will be applicable. 

*Please Note* - We are unable to offer refunds if we’ve been given an incorrect or incomplete shipping address, or if there are three failed delivery attempts by our shipping agency or the recipient refuses the package. We would be happy to reship the package if the customer bears the shipping fee.